For Service Businesses

Stop answering "are you open tomorrow?" at 11pm

You run a service business. Every message feels urgent. You explain your service area, hours, and policies dozens of times a week. You're the bottleneck for every decision.

We install chat agents that handle intake, qualify requests, and route only what actually needs you.

Messages you stop answering

"Do you service [zip code]?"
"What are your hours?"
"Is this an emergency or can it wait?"
"Can someone come out today?"

The Problem

You became the business. Now you can't leave it.

Every call interrupts your work
After-hours messages pile up or get missed
You repeat the same answers dozens of times
Non-emergencies feel urgent because you can't tell the difference
You screen every request personally
Your availability determines whether you win or lose the job

The technology to handle this exists. You just haven't had it installed yet.

The Solution

A chat agent that works while you don't

Not a chatbot that tries to be helpful. A system that follows your rules, captures what you need, and only escalates what matters.

Captures intake 24/7

Name, address, issue type, photos, urgency. Everything you need to act—collected before you wake up.

Qualifies by your rules

Service area? Check. Emergency criteria? Defined. Out-of-scope requests? Politely closed. No judgment calls—just your policies, enforced.

Routes what needs you

True emergencies escalate immediately. Qualified jobs go to scheduling. Everything else is handled—and closed cleanly.

What Changes

Your phone stops running your life

Messages at 11pm
Handled while you sleep
"Do you service my area?"
Answered instantly
Every request feels urgent
True emergencies identified
You screen every lead
Only qualified requests reach you
Repeating your policies
Policies enforced automatically
Missing jobs when busy
Every inquiry captured

Who This Is For

Service businesses with interruption-driven demand

Plumbers, HVAC, electricians, contractors
Property managers and maintenance teams
Medical and dental practices
Legal intake and consultations
Any business where the phone is the front door

Real Installs

Work that got removed

Plumbing Company

Emergency Triage Agent

Before: Owner decided urgency for every call. After-hours texts interrupted family time. No consistent "emergency" definition.

After: Agent applies explicit criteria. True emergencies escalate. Everything else queues for morning.

HVAC Contractor

Qualification Agent

Before: Quoted jobs outside service area. Explained "we don't do that" repeatedly. Filtered every request manually.

After: Out-of-scope closed politely. Qualified leads routed to scheduling. Owner sees only actionable requests.

Property Manager

Maintenance Intake Agent

Before: Tenants called for everything. No photos. Missing unit numbers. Constant follow-up to get details.

After: Required fields enforced. Photos collected. Requests categorized and routed. Complete info on first contact.

See All Case Studies

Next Step

Find out if this works for your business

A 30-minute discovery call. We map your intake process, identify what can be automated, and tell you honestly if a chat agent makes sense.

If it does, we define a fixed build. If it doesn't, we say so.