Systems We've Built for
Agencies Like Yours
Each case below is a real build — scoped, built, and handed off to an agency to deliver to their client.
Chat Agent
After-Hours Intake Agent for Home Services Client
The Brief
- -Agency needed to offer 24/7 intake for a service business client
- -Client was missing leads outside business hours
- -No one available to respond to after-hours inquiries
What We Built
- 24/7 website chat agent with required field enforcement
- Service-area and scope qualification logic
- Emergency vs non-emergency routing
- Next-day follow-up queue for non-urgent requests
- Automatic closure for out-of-scope inquiries
Result
- Agency delivered it as a new service line
- Client captured every after-hours lead automatically
- Zero human involvement required outside business hours
Outcome
Agency added recurring AI revenue to their client relationship. Client stopped missing leads.
Workflow Automation
Lead Routing & CRM Enrichment for SaaS Client
The Brief
- -Agency client had high-volume inbound leads with no routing logic
- -Sales team manually qualifying and distributing leads
- -CRM data incomplete — reps spending time on research
What We Built
- AI-powered lead scoring and qualification
- Automatic CRM enrichment with company data
- Rule-based routing to the right sales rep
- Automated follow-up sequences for qualified leads
- Reporting dashboard with pipeline visibility
Result
- Agency upsold automation to an existing retainer client
- 6x meeting volume for the client's sales team
- 95% reduction in manual lead processing time
Outcome
Agency expanded their engagement from marketing-only to marketing + automation. Higher LTV per client.
Social Media
Multi-Location Content System for Restaurant Group
The Brief
- -Agency managing social for a 12-location restaurant brand
- -Content creation bottleneck — one person creating for all locations
- -Inconsistent posting frequency and brand voice across locations
What We Built
- AI content generation matching each location's voice and menu
- 4-platform scheduling (Instagram, Facebook, Twitter, Google)
- Location-specific content variations
- Engagement tracking and performance analytics
- Brand guideline enforcement across all output
Result
- Agency scaled from managing 1 location to 12 without adding staff
- 150% increase in engagement across locations
- 30+ posts per week per location, fully automated
Outcome
Agency turned one account into a scalable content operation. Margin improved significantly.
Voice Agent
Inbound Call Handler for Medical Practice
The Brief
- -Agency client's front desk overwhelmed with appointment calls
- -Missed calls during peak hours and after hours
- -Patients frustrated with hold times and voicemail
What We Built
- AI voice agent handling inbound appointment requests
- Schedule availability checking and booking confirmation
- Insurance verification questions
- After-hours intake with next-day callback routing
- Call transcription and summary to practice management system
Result
- Agency delivered a new capability they couldn't offer before
- Client captured 40% more appointment bookings
- Front desk staff freed up for in-office patient care
Outcome
Agency differentiated from competitors by offering AI voice. Client renewed and expanded.
Outreach
Cold Outreach Engine for B2B Services Client
The Brief
- -Agency client's sales team doing manual cold outreach
- -50 emails per day, 2-3% response rate
- -Sales reps spending 4-6 hours daily on prospecting
What We Built
- AI prospect identification and qualification
- Personalized email sequence generation
- Automated follow-up with optimal timing
- Response classification and meeting booking
- CRM sync with activity logging
Result
- Agency added outreach automation to their service menu
- Client went from 2-3 meetings/week to 12+
- Sales team time on prospecting dropped from 4 hours to 30 minutes
Outcome
Agency created a repeatable offering they now sell to multiple clients.
What every build has in common
Scoped and priced before work begins
Built to run independently after handoff
Delivered white-label — your brand, not ours
No ongoing dependency on us
Agency keeps the client relationship and the margin
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