About Us

We build systems so you can stop answering the phone

Not because calls don't matter. Because most of them don't need you.

You built a business. Now it owns you.

You started with a skill. Plumbing, HVAC, electrical, contracting. You were good at it. People called. You answered. Business grew.

Now you answer more than you work. Your phone buzzes at dinner. Texts pile up after hours. Every message could be a job—or a tire-kicker asking if you're open on Sundays.

You can't hire someone to answer because half the questions need judgment calls you'd make differently. So you stay glued to the phone—or miss opportunities when you don't.

Most of those calls follow a pattern

"Do you service my zip code?"
"What are your hours?"
"Is this an emergency or can it wait?"
"Do you do [specific service]?"
"Can someone come out today?"

These aren't complex problems. They're questions with fixed answers—your policies, your boundaries, your rules. But without you there to enforce them, they pile up.

We install systems that handle the pattern

Chat agents that answer instantly, collect the details you need, apply your rules, and only escalate what actually requires you.

Your rules

Service area, hours, emergency criteria—defined once, enforced always

Your intake

Name, address, issue type, photos—collected before you see it

Your boundaries

Out-of-scope requests closed politely without you saying no

Build it. Install it. Leave.

We don't do retainers. We don't do monthly check-ins. We don't stick around to "optimize."

We define a fixed scope. We build it. We install it. We confirm it works. Then we leave.

If a system still needs us to function, it's not done.

What success looks like

You wake up to organized requests, not a pile of texts
After-hours inquiries handled without interruption
Out-of-scope requests closed—politely—before you see them
Qualified leads routed with complete info
True emergencies escalated; everything else queued

Who this works for

Service businesses where the phone is the front door. Where demand is unpredictable and interruption-driven. Where the owner's availability determines whether they win the job or lose it.

Plumbers, HVAC, electricians, contractors
Property managers and maintenance teams
Medical and dental practices
Legal intake and consultations

Not a fit if you want ongoing management, optimization, or someone to run things for you. We build systems that run themselves—then we step away.

Find out if this works for you

A 30-minute call. We map your intake process. We tell you honestly if a chat agent makes sense. If it does, we define a fixed build. If it doesn't, we say so.

Book Discovery Call